Server crash

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sneaky1
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Server crash

Post by sneaky1 »

Ok. Our ET server has been crashing for the last 3 1/2 weeks. No errors were being logged in our server.log file or in the log file of the game server companies log. So, I decided to leave my Putty access on with screen -r just in case it happened again and lo 'n' behold, the server crashed.

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Userinfo: \g_password\none\cl_guid\112292EB5004666BDDC505962BA5085A\cl_wwwDownload\1\name\Bullet--->\rate\25000\snaps\20\cl_anonymous\0\cl_punkbuster\1\protocol\83\qport\1443\challenge\-1293061897\ip\24.131.138.13:27960
ClientUserinfoChanged: 3 n\Bullet--->\t\3\c\0\r\0\m\0000000\s\0000000\dn\\dr\0\w\0\lw\0\sw\0\mu\0\ref\0\sa\0\ss\1
broadcast: print "new1^7 entered the game\n"
ClientBegin: 0
-------- UNRECOVERABLE ERROR --------
This may be due to a bug in etpro
Information to be used in a bug report is being generated:
------------- CUT HERE --------------
Version: etpro 2.0.5
Platform: Linux
Signal: Segmentation violation (11)
Stack trace: 1 entries
/home/broosr/etpro/qagame.mp.i386.so(etpro_DumpBacktrace+0x33)[0x45f26457]
------------- CUT HERE --------------
Trying to clean up...
---------- RECURSIVE CRASH ----------
Exiting hard.

[screen is terminating]
As you can see a player connects. No problems, then all of a sudden it crashes and I get the above text. I know jack about linux and even less about programming. Can someone tell me what the above means and how it can be fixed?

Thanks.

**EDIT**: I looked at the other post and I don't think that it is a memory issue because A) server is run by elucidsystems.com B) Our server seems to be the only one crashing but like I said, I know nothing of either.
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sneaky1
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Post by sneaky1 »

Here's what elucid had to say about their memory on the box:

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 Elucid Systems Supervisor has responded to your help desk request. 
 -----------------------------------------------
 (Elucid Systems Supervisor)
-----------------------------------------------
Well, seem ETPRO is evidently the issue. 
 The box has 1.5 gigs of ram, of which 40% is being used. That rules out ram.
Anyone have any idea's as to what's causing this? Bani, Rain??
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=FF=im2good4u
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Post by =FF=im2good4u »

well i tihink only bani or rain can read these nummers

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Signal: Segmentation violation (11) 
Stack trace: 1 entries 
/home/broosr/etpro/qagame.mp.i386.so(etpro_DumpBacktrace+0x33)[0x45f26457] 
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gotenks
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Post by gotenks »

it's a hex address so it's going to be hardware/software address... and dependant on the machine it could be a variety of things, i think with a number so low it's harddware but not sure
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bani
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Post by bani »

does it always die near a 'ClientBegin: 0' ?

did the client 0 restore stats before the clientbegin 0?

these will give hints as to whats going on.
sneaky1
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Post by sneaky1 »

bani wrote:does it always die near a 'ClientBegin: 0' ?

did the client 0 restore stats before the clientbegin 0?

these will give hints as to whats going on.
This happens at any point in the game. This time, it just happened to crash as we started a new map. Other times it happens when we are playing and it happens at random. Sometimes we'll go 3 days without an incident and other times we'll go 3 maps.

The crash doesnt get logged into the log file either. I can only catch it if I left putty on w/ screen -r.
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Fenris
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Post by Fenris »

Similar to the error I have, how much memory is in the server ?
I know I have too little at least :D
sneaky1
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Post by sneaky1 »

Fenris wrote:Similar to the error I have, how much memory is in the server ?
I know I have too little at least :D
Our server has 1.5GB and only 40% of that is being used.
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Fenris
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Post by Fenris »

Ok, then that rules out the "out of memory" issue at least ;)
Anyway, I just had my server crasch again this afternoon and I checked the error code and I have the same error as you have, I have after reading the earlier posts now tested disabling XP-saving on my server as well to see what that gives.
sneaky1
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Post by sneaky1 »

Well, I know that it's not my server because I switched to shrubet on Sunday and the server has been running without a hitch. I would rather use ET PRO because thats what TWL and CAL use. Bani/Rain.. you guys come up with anything yet?
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